What to Expect for Your Testing Appointment:
Once you confirm your appointment, you will receive a text message or email with check-in information and additional instructions for your test. The online check-in process is mandatory in order for our staff to complete your testing at your scheduled time.
Please plan to arrive at our West Des Moines Campus five minutes prior to your scheduled appointment time. You should enter off 60th Street using the South Urgent Care entrance. A parking attendant will direct you to park in a spot designated with orange cones.
IT IS IMPORTANT THAT YOU REMAIN IN YOUR CAR until your properly dressed healthcare provider comes to you at your designated appointment time. Please do not attempt to get out of your car or go into the Mobile Testing Unit or into The Iowa Clinic.
Once your healthcare provider comes to your vehicle, you will be asked to show your driver’s license or valid form of identification.
After Your Testing Appointment
Between your COVID-19 testing appointment and your procedure/surgery date, you should self-isolate to the best of your ability to minimize any potential exposure. If you are not able to work from home until your surgery, you must wear a mask while working. Please follow all instructions provided to you by the provider or nurse administering your test.
Your insurance will be billed for the COVID-19 lab test and the nurse visit to obtain the test. If you have no insurance, you will be financially responsible for your visit.
Your test results will go both to your surgery or procedure center and to The Iowa Clinic.
If you test positive for COVID-19:
- You will be unable to have your procedure or surgery. Someone will contact you regarding your cancellation as soon as your test results are available.
- A physician or nurse from The Iowa Clinic will also contact you regarding your positive test results. At this time, they will discuss what your results mean and give you the opportunity to ask any questions you may have.
If you test negative for COVID-19:
- Someone will call to confirm your appointment and review some additional screening questions.
- Follow the additional instructions provided to you for your procedure or surgery.
If you become ill, it is extremely important that you do not have your procedure or surgery as it may place you at additional risk and potentially infect others. If you develop symptoms between your test date and the date of your procedure or surgery, it is your responsibility to inform the physician doing your surgery or procedure immediately so your procedure or surgery can be postponed. This is for your safety and the safety of your healthcare providers.