Walk-ins are welcome, but will be placed in line among our online reservations. Walking in to a physical location will not bump you to the front of the line.
When you or someone you love is sick, every minute matters. That’s why we’ve enhanced our Urgent Care to offer online reservations and a virtual waiting room. This allows you to view approximate wait times at both our West Des Moines and Ankeny locations and book your spot in advance so you can wait for your reservation time from the comfort of home or the convenience of your vehicle. Once you’ve reserved your spot, we’ll be in communication with you via text message every step of the way.