Online Bill Pay
The Iowa Clinic offers a convenient billing experience that allows you to:
- Get bill notifications by text or email
- View statements online anytime
- Make payments from your phone, tablet or computer
- Set up flexible, interest‑free payment plans
No app downloads. No usernames or passwords to remember.
Getting Started is Simple
To access your account visit pay.iowaclinic.com
All you'll need is:
- Your bill ID (found on your statement)
- Your date of birth
If you do not know your Bill ID, select Find Your Account on the login page and follow the prompts
Online Billing & Payment FAQs
The Iowa Clinic launched a new, simplified billing and payment system on March 10, 2026. The new experience allows you to view statements, receive digital bill notifications, and pay your bill online from any device — without needing to create a username or password.
To access your account to view or pay your bill, visit pay.iowaclinic.com
All you'll need is:
- Your bill ID (found on your statement)
- Your date of birth
That's it! No app downloads. No usernames or passwords to remember.
Don't have your Bill ID? Select Find Your Account on the login page and follow the prompts.
Your 12-digit Bill ID is located at the upper-right corner of your paper statement and in the header of electronic notifications sent via text or email.
Don't have your Bill ID? Select Find Your Account on the login page and follow the prompts.
There can be a short delay between your visit date and when your bill is ready to view. We'll notify you by paper statement, text or email — based on your notification preferences — as soon as it's available.
You can choose whichever method is most convenient:
- Pay online through pay.iowaclinic.com
- Click the link in your text or email notification
- Scan the QR code on your paper statement
- Call the pay-by-phone number listed on your statement
- Mail a check or money order with your payment slip (please do not mail cash)
You may pay using:
- Credit or debit card
- Electronic check (ACH)
- Apple Pay (on Apple devices)
- Google Pay (on Android devices)
- Check or money order
Yes. Our upgraded system allows you to create a custom, 0% interest payment plan that fits your needs — including frequency, duration, and first payment date.
We understand that medical bills can be a lot. Visit pay.iowaclinic.com to set up a payment plan — choose your frequency, duration and start date — or make a partial payment. Just keep in mind the full balance is still due by the payment due date.
Log in at pay.iowaclinic.com, then go to My Account (the circle with your initials, top right corner). From there you can review and update your contact info and notification settings. If something looks off or is missing, call the billing center number shown on your account.
Protecting your personal and financial information is a priority. All payments are processed through a secure, encrypted connection (SSL), and electronic payments go through a processor with guaranteed protection against unauthorized transactions. The Iowa Clinic will never share your personal information.
Our Patient Accounts team is here to help. Contact our Central Billing Office at 515.875.9925 or via email at CustomerServiceCBO@iowaclinic.com.
Cost Estimates
Would you like to know how much a visit or procedure will cost? Fill out a quick form and we'll get the answers to you.
Patient Loan Program
The Iowa Clinic offers financing through our patient loan program (contingent upon approval through Green State Credit Union) to help provide monetary assistance you need, when you need it.
Wondering whether we accept your insurance?
See the full list of insurance plans we're in-network for.
Billing Questions?
Contact our Central Billing Office at 515.875.9925. We're available Monday through Friday, 8am to 4:30pm.