For Minors
If you want to use the patient portal for a child who's 11 or younger, you need to complete a FollowMyHealth Parental/Guardian Access Application.
Once you fill out the application, it can take 3-5 days for you to be approved to access your child’s health records.
Note: If the parent or child is between 12 and 17 years old, we are unable to make medical records accessible via FollowMyHealth Portal due to state regulations.
Manage Your Health with FollowMyHealth
With the FollowMyHealth patient portal, you can easily stay on top of your health. View your test and lab results as soon as they're available, and securely communicate with your care team for any follow-up questions or guidance—all in one convenient place.
Important Note on FollowMyHealth Alerts
Once enrolled, you'll receive alerts when new health information is available in your portal. Please be aware that this information may be accessible before your provider has reviewed it. After reviewing, your provider may leave comments in your electronic health record.
To get started:
From a web browser on your computer:
For the best experience, use Microsoft Edge, Mozilla Firefox, Google Chrome, or Apple Safari. Please avoid Internet Explorer as it may cause issues. Get started here.
From a smartphone or tablet:
Download the app from the Apple App Store or Google Play to access FollowMyHealth on your mobile device.
FollowMyHealth Patient Portal FAQ
The portal can be used for simple requests such as:
If you have a quick medical question (e.g., “Can I take this allergy med with my new prescription?”).
To request a routine prescription refill.
To follow up on a recent visit (e.g., “The new medication is working well!”).
To request or reschedule a non-urgent appointment.
Please do not use our portal for the following items—if it's an emergency, call 911.
If you have emergency symptoms (e.g., chest pain, trouble breathing, worsening illness), call our office or go to the ER.
If you have a new or complex issue with multiple symptoms, schedule an appointment instead of messaging.
If you need a same-day response—portal messages are reviewed within 2 business days.
Click “Create an Account” at the top of this page and follow the steps.
Use zip code 50266 to connect to The Iowa Clinic.
Accept terms and connect to “The Iowa Clinic Corporate Office.”
Your account will be linked within 3 business days.
Call 515.875.9250 during business hours for a recovery email.
If you don’t receive a password reset email, check your junk/spam folder or call us.
Messages are reviewed within 2 business days.
If your concern is urgent, call our office, do not send urgent messages in the portal.
If your child is 0-11 years old, you can request parental access.
Due to state regulations, we cannot offer portal access for ages 12-17.
View lab and test results.
Pay your bill.
Make or manage appointments.
Request prescription refills.
Message your provider.
- Please note: Follow My Health (FMH) messages are not for urgent messages or new or worsening symptoms. Our staff will respond to FMH messages within 2 business days. If you have an urgent concern, please call our office.
Most messages — like quick questions or refill requests — won’t result in a charge. However, if your message is more complex and requires a detailed review, diagnosis or treatment plan, you may be billed accordingly. For anything more in-depth, we recommend making an appointment.
If you have any problems during the registration process or using the patient portal you can:
Email: info@iowaclinic.com
Call: 515.875.9250 (Monday – Friday, 8 AM – 4:30 PM)
Portal Support
Questions about FollowMyHealth? Please use live chat (right side of screen) or call us directly at 515.875.9250. If you are using Medlio or MyLinks to connect to your health records, The Iowa Clinic is unable to provide support for these applications.